Privacy Policy

Vivo Entretenimiento S.A. de C.V. (hereinafter, “Vivo Entretenimiento”), with registered office at [FULL ADDRESS], is responsible for the processing of your personal data in accordance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties.


1. Purposes of Data Processing


The personal data we collect through our website (www.vivoentretenimiento.com) is used for the following primary purposes:
  • To respond to and follow up on requests for information about our services. 
  • To contact you for informational, commercial, or quote purposes.
  • To provide the contracted services and fulfill contractual obligations.

Additionally, we may use your personal information for the following secondary purposes, which are not necessary for the requested service, but which allow us to provide you with better service:
  • To send newsletters, promotions, news, and advertising about our products and services.
  • For statistical purposes, internal analysis, and continuous improvement.

If you do not wish your data to be processed for these secondary purposes, you can express this by sending an email to: info@vivoentretenimiento.com


2. Personal Data Collected


The data we collect directly through the contact form includes:
  • Full name
  • Email
  • Phone number
  • Company (optional)
  • City or location (optional)
  • Any additional information you choose to voluntarily share

We do not collect sensitive personal data.


3. Data Transfer


Your personal data will not be shared with third parties without your consent, except in cases provided for by law or when necessary to comply with legal or contractual obligations.


4. ARCO Rights (Access, Rectification, Erasure, and Objection)


You have the right to access, rectify, erase, or object to the processing of your personal data (ARCO Rights). To exercise these rights, you can send a request to the following email address: info@vivoentretenimiento.com, including:
  • Full name of the data subject
  • Method of receiving the response (email)
  • Copy of a valid government-issued ID
  • Clear description of the data over which you wish to exercise your rights

We will respond within a maximum of 20 business days.


5. Changes to the Privacy Notice


Vivo Entertainment may make changes or updates to this Privacy Notice at any time. These changes will be available in this same section of our website.


6. Consent


By providing your personal data through this site, you agree to the terms of this Privacy Notice.